Privacy Policy
Effective Date: 27-07-25
This Privacy Policy explains how Pinggo (“we,” “our,” or “us”) collects, uses, and protects your information when you use our services, including integrations with Meta Platforms (Facebook, Instagram).
1. Information We Collect
When you connect your Facebook, Instagram Business account, we may access the following permissions :
| Permission | Use |
|---|---|
| pages_read_engagement | Display page content and engagement data. |
| pages_messaging | Enable and manage messaging features for your Page. |
| pages_read_user_content | Access user content directed at your Page (e.g., comments, posts). |
| instagram_business_manage_insights | View Instagram business insights and analytics. |
| business_management | Manage business assets connected to Meta Business Manager. |
| ads_read | Read ad insights, performance, and reporting data. |
| leads_retrieval | Retrieve lead information generated via Meta lead forms. |
| ads_management | Create and manage ads and campaigns as authorized by you. |
| instagram_business_basic | Read basic Instagram business account information. |
| instagram_business_manage_messages | Read and manage Instagram Direct messages for your business account. |
| instagram_business_manage_comments | Moderate and reply to Instagram comments on your media. |
| instagram_manage_insights | Access insights for Instagram accounts and media. |
| pages_show_list | Show the list of Pages you manage to let you choose one. |
| pages_manage_metadata | Read and update Page settings/metadata necessary for features. |
| instagram_manage_comments | Moderate, hide, and reply to Instagram comments as permitted. |
| instagram_manage_messages | Read and send Instagram Direct messages on your behalf as permitted. |
| public_profile | Access publicly available profile information for login and identification. |
| instagram_basic | Read basic Instagram account information such as username and account ID. |
| pages_manage_posts | Publish and manage Page posts if/when approved. |
| pages_manage_engagement | Manage and moderate Page engagement (comments/reactions) if/when approved. |
| Page Public Content Access | Read publicly available Page content for compliance features if/when approved. |
| catalog_management | Manage commerce catalogs for shops and product listings if/when approved. |
| paid_marketing_messages | Send paid marketing messages to eligible recipients if/when approved. |
| whatsapp_business_messaging | Send and receive WhatsApp Business messages if/when approved. |
| whatsapp_business_management | Manage WhatsApp Business assets (phone numbers, templates) if/when approved. |
2. Use of Your Information
We use your data to provide and improve services, manage social content, respond to messages, create analytics reports, support advertising tools you enable, and fulfill legal obligations.
3. Data Sharing
We do not sell your data. We may share information with service providers who help us operate our services, or when required by law or to protect rights, safety, and integrity.
4. Data Retention
We retain data only as long as necessary to provide the services you use, for legitimate business purposes, or to comply with legal obligations. You may request deletion as described below.
5. User Rights
You can revoke permissions via your Meta settings at any time. You may also request access, correction, export, or deletion of your data by contacting us at [email protected].
6. Children’s Privacy
Our services are not intended for individuals under 13. We do not knowingly collect data from children under 13 years old.
7. Security
We implement administrative, technical, and physical safeguards designed to protect your data from unauthorized access, alteration, disclosure, or destruction.
8. Changes to This Policy
We may update this policy periodically. We will post the updated version with a new effective date on this page. Continued use of Pinggo after changes means you accept the updated policy.
9. Contact Us
Email: [email protected]
Website: https://pinggo.online